When a trip is booked with Life Ride, we assign it to a driver and allocate the resources needed to execute the transport. As such, we follow a strict refund and cancellation policy as follows:
- Trips cancelled with 24+ hours notice from the trip time are fully refundable.
- Trips cancelled within 24 hours of the scheduled trip will receive a refund of 50%
- Once a driver is en route or on site for the scheduled transport, the entire trip is non-refundable.
By continuing with your booking you agree to these terms and conditions.